At Wyatt Papers, customer satisfaction is our priority. We take great care to ensure the quality of our products. If you are not completely satisfied with your purchase, please review our return and refund terms below.
1. Return Eligibility
We accept returns only if:
The product received is damaged, defective, or incorrect.
You notify us within 7 days of receiving your order.
The item is unused, in its original condition, and in the original packaging.
Returns are not accepted for:
Change of mind
Minor variations in color due to screen settings
Products damaged after delivery due to misuse or neglect
2. How to Request a Return
To initiate a return, please contact us at [email protected] with the following details:
Your full name and order ID
A clear description of the issue
Photographic evidence of the product (if damaged or incorrect)
Our team will review your request and respond with return instructions within 2–3 business days.
3. Return Shipping
If your return is approved:
You may be asked to send the product back to us.
Return shipping costs may apply, unless the item received was incorrect or damaged upon arrival.
4. Refunds
Since we only accept Cash on Delivery, approved refunds will be issued in one of the following ways:
Replacement of the item (based on availability)
Cash refunds are not available due to the nature of our payment method.
5. Damaged or Defective Items
If your order arrives visibly damaged, please take a photo before opening the package and contact us immediately. We will work with you to resolve the issue promptly.
6. Late or Missing Returns
If you believe your return or exchange has not been processed after 10 business days, please email us at [email protected] with your return tracking number (if applicable) for assistance.
7. Contact Us
If you have any questions about our return and refund policy, please reach out to:
Email: [email protected]